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Consumer Division

Consumer accounts too, handled by the same team

Most of our work is business to business. Many of our clients also carry accounts owed by individuals, so we collect those as well. You place the whole portfolio with one agency instead of splitting it between two.

How it works

One agency for everything you are owed

One placement, one agency

Send commercial and consumer accounts together. One contact, one report, one remittance, instead of managing two agencies.

The same contingency terms

No upfront fees. If we do not collect, you owe nothing.

Worked by the rules that apply

Consumer collection has its own laws. We work consumer accounts separately from commercial ones and handle them under the rules that govern them.

On your client portal

Consumer and commercial accounts sit side by side on the RTS client portal: every account, every status, every payment, any time.

Have an account that has gone quiet?

Tell us the balance, the age, and what has been tried. We will tell you honestly whether it is worth pursuing — before you owe us anything.